Account Manager (m/f/d)
Customer Success
loadbee GmbH has been an established and continuously growing software company since 2013, with headquarters in Echterdingen near Stuttgart and subsidiaries in the USA and Canada.
The core product is the cloud-based software platform of the same name for the cross-channel distribution of product information crucial to purchasing. Retailers and manufacturers of branded products from various industries are connected to the loadbee platform worldwide.
In this way, the loadbee platform efficiently provides end customers with complete product data every day.
To strengthen our team, we are looking for you as soon as possible:
Customer Success | full-time
Account Manager (m/f/d)
ID: 2023-0016
Your tasks
- As the main point of contact, you are responsible for managing and developing brand and retailer accounts, with a focus on leveraging our SaaS platform
- You build close, trusting customer relationships, identify churn risks early, and take proactive measures to prevent cancellations and ensure customer retention
- You provide proactive advice on content strategies, platform features, and best practices to maximize reach, quality, and revenue, creating real added value
- Together with product development, marketing, and professional services, you identify up- and cross-selling opportunities within your customer portfolio
- You prepare proposals, independently calculate pricing, and successfully lead negotiations through to closing
Your profile
- You have successfully completed a degree or a commercial/business education
- You bring several years of experience in account management, ideally in B2B software sales or the SaaS sector
- Ideally, you have experience working with customers from our target industries
- You are confident in your ability to influence at top-management level and to successfully lead negotiations
- Your communication skills are excellent, and you work reliably, in a structured manner, and independently
- You are fluent in German and English; knowledge of additional languages is an advantage
We provide
- An attractive working environment in an innovative company with an international customer base, operating in the eCommerce space between brand manufacturers and retailers
- A dynamic, authentic team that offers room for initiative and ideas that drive us forward together
- A competitive fixed salary, complemented by an uncapped, performance-based commission structure
- A full-time position with flexible working hours, offered as a permanent contract
- An additional day off on your birthday to celebrate this special occasion
- Access to attractive deals and discounts from well-known brands through corporate benefits
Have we aroused your interest?
Then we look forward to getting to know you!
Send us your application now to jobs@loadbee.com.
We guarantee prompt feedback and absolute discretion.
The data privacy guidelines of loadbee GmbH apply.
Other jobs in
Customer Success